



Admission
Process

The fastest way to get in touch is to call our admissions department at (435)-441-4401 or to email us at admissions@chateaurecovery.com
If you are unable to call us, please fill out the form above or chat with us on the corner or the page to submit a confidential message.
Getting In Touch
Admissions are made on an individualized basis. Your unique needs, concerns, and treatment goals are thoroughly reviewed
There are a few general criteria that all prospective residents must meet in order to receive care, including:
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Ages 26 or older*
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Able to perform daily activities
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Demonstrate a willingness to participate in treatment
*Those under this age require strict screening for exception eligibility.
Admissions Criteria
In order for us to be able to provide you with the quickest and most efficient admissions process possible, have the following information ready:
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Presenting concerns
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Substance abuse history
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Medical history
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Social history
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Past treatment history
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Current medications list
Available Info
Chateau may not be a fit for individuals with:
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Violent or harmful behavior history
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Advanced medical needs
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Refusal to follow medical advice
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Sexual predatory behavior or registered sex offenders
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Unmanaged eating disorders
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Active psychosis, mania, or severe group disruptions
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Antisocial or Narcissistic Personality Disorders
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Chronic pain requiring narcotics or specialized care
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Developmental delays (IQ below 80)
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Suicidal ideation with an active plan
What We Don't Treat


A Detailed Look
Because our treatment programs are customized to meet your needs, the cost may vary. Factors that influence the cost:
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Length of Stay
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Detoxification & Stabilization
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Insurance Coverage
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Accommodations
For more information about our treatment costs, contact Admissions.
Cost & Insurance
Chateau Recovery provides semi-private rooms (two residents per room) with full beds and amenities. Our experience and outcomes research demonstrate that residents have a fuller, richer experience when they have a roommate.
A private room may be available, based on clinical and financial needs.
Accomodations
Residents start the day with meditation or yoga, followed by breakfast. The morning includes educational groups, individual therapy, or community meetings.
Afternoons focus on specialty groups, family programs, and doctor consultations as needed. Evenings include lectures, counseling, and therapeutic activities like EMDR, acupuncture, and fitness.
A Day at Chateau
All clients are required to adhere to financial, clinical, behavioral, and medical agreements. This includes timely payment, active participation in therapy, respectful behavior toward staff and peers, and compliance with medical recommendations. Clients must also commit to program guidelines to ensure a safe, supportive, and effective treatment environment.
Client Expectations

Treatment Frequently Asked Questions

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How can I get in touch with Chateau?The fastest way to get in touch is to call our admissions department at (435)-441-4401 or to email us at admissions@chateaurecovery.com If you are unable to call us, please visit our Get Started Page to submit a confidential message to our admissions staff. Our staff will get back to you as quickly as possible. Your inquiry is very important to us. If you are in a state of crisis or need immediate help for any reason, please pause filling out this form and call 911. If you feel that you are a danger to yourself, please pause filling out this form and contact the National Suicide Prevention Lifeline at 1-800-273-8255 or 911. Please note that by leaving your contact information, you consent to allow Chateau Recovery to use this information to contact you. Any information provided will remain confidential. Please note that by choosing to not leave your information, our staff will not contact you.
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How do I get the admissions process started?Those who are interested in receiving care can begin the process by chatting (at the bottom of the screen), calling, or emailing our admissions department. Our knowledgeable admissions team are on hand to answer any questions. They are able to review: Facility Questions Treatment Options Insurance Questions Pre-admission Screening Our team is here to listen, without judgment, and answer any and all questions that you may have so that you are able to make the most optimal decision for meeting your needs.
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What you should have ready when you call.In order for us to be able to provide you with the quickest and most efficient admissions process possible, please have the following information ready to share when you call: Presenting concerns Substance abuse history Medical history Social history Past treatment history This information will be reviewed by our staff in order to determine medical and clinical appropriateness for our programming options. Once it has been decided that we can best meet your treatment needs, an appropriate level of care will be determined, or the correct facility will be recommended.
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What are Chateau Recovery's admissions criteria?Chateau admissions are made on an individualized basis. Your unique needs, concerns, and treatment goals are thoroughly reviewed, and admissions will be based on those specifiers. There are a few general criteria that all prospective residents must meet in order to receive care, including: Ages 26 or older Able to perform activities of daily living Demonstrate a willingness to participate in treatment Chateau Recovery reserves the right to refuse service.
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What does Chateau NOT treat?Chateau Recovery uses a pre-screening interview tool to identify potential clients that may have mental health concerns that are not best treated in this facility. Each case is unique and assessed by our admissions and clinical team. Individuals with the following concerns may not be an appropriate fit for this program: History of dangerous behavior, including provoking violence against people or animals. Medical evaluation, prior to care or upon arrival, determines the necessity of a higher level of medical or nursing care. Are unwilling or unable to follow medical advice and recommendations provided by the program History of sexual predatory behaviors or have been identified as a sex offender. Active or unmanaged eating disorders Active psychosis, mania or a disorder or condition such that the individual is unable to exist in group settings without disruptions or safety concerns Diagnosed Antisocial or Narcissistic Personality Disorders Chronic pain condition that requires additional treatment or medical supervision and/or narcotic medication Have been diagnosed with a significant developmental or intellectual delays (Or has an IQ of 80 or below) that would preclude them from benefiting from treatment Are currently experiencing suicidal ideation WITH an active suicide plan. Situations that disqualify someone for being accepted but warrant further consideration/assessment may include: Recent suicidal ideation Diagnosed with Borderline Personality Disorder Demonstrated rule breaking, unsafe or disruptive behavior in previous treatment episodesBeing required to attend treatment by a third party
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What is a typical weekday schedule?Monday to Friday The day begins early with meditation or yoga, followed by breakfast. Residents then participate in an educational group, individual therapy, and/or community meetings. After lunch, specialty groups and family programs are held based on individual needs and diagnoses. Dinner is served around 5 p.m., followed by evening lectures, counseling, assignments, and group sessions. The day typically concludes by 9:00 – 9:30 p.m. Throughout the day, residents may also engage in activities such as Eye Movement Desensitization and Reprocessing (EMDR), acupuncture, yoga, fitness sessions, and other therapeutic practices tailored to their recovery needs. Attendance is expected for all scheduled activities. Your participation, willingness to take on new challenges, and ability to apply these skills will be crucial for lasting progress. Daily Check-in & Wrap-up Check-in (Morning): Set personal goals for the day, share your current Standard Unit of Distress (SUD) score, provide a simple feeling statement, and express gratitude. Wrap-up (Evening): Reflect on your goals for the day, share your SUD score, discuss highs and lows, and express gratitude.
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What is a typical weekend schedule?Saturday & Sunday Weekends offer valuable downtime, allowing residents to complete program homework, meet with mentors, and enjoy recreational activities. Activities are usually chosen by the group, with opportunities for feedback on the schedule. If circumstances permit, more than one activity option may be available. Family visits or calls are scheduled on weekends, with a family visit form outlining expectations and boundaries. While weekends are more relaxed, participation in group activities is still expected. This time is also used to manage personal time and reflect on progress, ensuring that you stay engaged and continue your growth.
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What are typical on-site activities?Morning Meditation or Yoga – Start the day with mindfulness practices to promote mental clarity and physical relaxation. Breakfast – A nutritious meal to fuel the day and support overall well-being. Therapy Sessions – Individual Therapy: One-on-one sessions with a therapist to address personal recovery goals and emotional needs. Group Therapy: Therapeutic group sessions focusing on topics like coping strategies, trauma recovery, and peer support. Specialty Groups – Tailored to meet specific needs, including trauma recovery, addiction treatment, and mental health support. Nutritional Support – Balanced meals and snacks designed to support physical healing and overall health, with an emphasis on wellness. Lectures & Education Groups – Topics may include understanding addiction, emotional regulation, coping skills, and other areas related to recovery. Experiential Therapies – Activities like EMDR, Yoga, Acupuncture, and Neurofeedback, designed to support healing and recovery through diverse therapeutic modalities. Fitness & Recreational Activities – Physical exercises like yoga, outdoor activities, or fitness sessions to promote physical and mental health. Case Management & Support Meetings – Regular meetings with case managers to ensure progress, address any challenges, and assist with next steps in recovery. Check-in and Wrap-up Groups – Morning Check-in: Setting goals for the day, sharing emotional states, and discussing gratitude. Evening Wrap-up: Reviewing the day's goals, discussing progress, and reflecting on highs, lows, and gratitude. Counseling & Assignments – Time for reflection on assigned tasks, therapeutic assignments, or journaling to support personal growth. Dinner – A healthy evening meal, providing nourishment and a moment for social interaction and community building. Free Time/Personal Reflection – Time for personal reflection, relaxation, or completing homework and self-work tasks related to recovery. Each day is designed to offer a balanced mix of therapeutic work, personal reflection, educational activities, and physical wellness to support the holistic recovery process.
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Where and when do we go off campus?These offsite activities are carefully selected to complement and enhance the therapeutic journey, offering opportunities for personal reflection, growth, and connection with both nature and community. Ropes Course – Engage in team-building and personal challenges that promote resilience, trust, and overcoming fears. Swimming – A therapeutic activity that supports physical wellness, relaxation, and stress reduction. Hiking – Connect with nature while improving physical fitness and mental clarity through scenic trails. Biking – Enjoy outdoor cycling to promote physical health, mental well-being, and a sense of freedom. Shamanic Drumming – A unique therapeutic experience aimed at deepening emotional healing, grounding, and spiritual connection. Wim Hof – Participate in a transformative breathwork and cold exposure practice designed to improve physical and mental resilience. Other Experiential Therapies – Activities designed to enhance personal growth, emotional healing, and well-being through direct engagement with the environment. Click Here For a Full List>> Note: All activities are seasonal and weather dependent. Activities may be adjusted or rescheduled based on conditions to ensure safety and maximize therapeutic benefits.
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What is the cost of Residential Treatment?Because our treatment programs are customized to meet your unique needs, the cost may vary. We rely on our multidisciplinary team to make highly informed decisions based on an individual’s personal history, medical diagnoses, psychiatric conditions, and cultural needs.Factors that influence the cost of treatment: Length of Stay Detoxification & Stabilization Insurance Coverage Accommodations For more information about our treatment costs and the services included, please contact our Admissions Department.
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Does Chateau accept insurance?Chateau Recovery works with many major insurance payers. Coverage will vary from plan to plan, but individuals can have their benefits checked quickly and confidentially by calling the Admissions department. Our staff will be able to answer any questions you may have regarding coverage to help make the complicated world of managed health care a little easier to understand. We give a complete financial outlook prior to arrival so that individuals and their families can make the best decision possible. The following are some of the payers with whom we work regularly: Aetna Cigna EMI Health Blue Cross Blue Shield GEHA First Health UMR MEDICA PEHP Health & Benefits TRICARE Pacific Source And Many More Please contact Admissions today to get answers to all of your insurance questions. Our professional Admissions Coordinators have been equipped with special training and tools to help you make informed decisions about insurance coverage quickly and easily.
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Do you accept Medicare of Medicaid?Unfortunately, we do not currently accept Medicare or Medicaid.
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What if I don't have insurance?Treatment can be covered under a self pay route - This includes cash pay as well as programs that provide additional options for financing treatment such as Advance Care. Advance Care has been a leading provider of patient financing solutions since 2008. We have worked diligently to provide patients the most affordable options to finance their procedures or treatment plans. Our programs provide affordable monthly payments with flexible terms. Note: Chateau Recovery does NOT work directly with Advance Care.
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Making Travel ArrangementsChateau Health & Wellness is conveniently located just an hour from Salt Lake City, Utah. Most of our out-of-state residents travel to Salt Lake City International Airport. While residents are responsible for making their own travel arrangements, we are happy to assist if needed. If traveling by plane, bus, or train, we will meet you at the baggage claim area upon arrival. Our Admissions Team will coordinate with you to confirm all travel details.
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What do I pack?Clothing (2 Weeks) Pajamas / Sleeping Attire Comfortable Lounge Clothing Workout Clothes Socks & Undergarments Activity-Based Attire Outdoor Boots Athletic Shoes Coat, Hat, Gloves, Scarves (winter) Bathing Suit Medicine Prescriptions Vitamins / Supplements Personal Toiletries Soap / Body Wash Toothbrush / Toothpaste Brush / Comb Hair Dryer Deodorant Body Lotion Feminine Products Shaving Items Identification / Contact Info Personal ID & Insurance Cards Phone List of Important Numbers Information for 2 Emergency Contacts (Name, number, address, & email) Additional Information You will have access to washers & dryers. Detergent is provided (you may bring your own). All prescription medications, vitamins/supplements are held & dispensed by our nursing department. Toiletry items listing alcohol in the first 3 ingredients are permitted but will be held in the staff room to be checked out for use. Electronic devices (MP3, Kindle, etc.) will have limited use. Wi-Fi-enabled devices are stored in the staff room. Permission for use can be granted by your assigned clinician.
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What is not allowed?Upon admission, a staff member will conduct an examination and check your belongings. Please do not bring the following items: Excessive or expensive jewelry Products containing alcohol, including aerosol cans (e.g., mouthwash, aftershave, facial toner, perfume, perfumed lotions, etc.) Illegal substances or mood-altering drugs Firearms, knives, or other weapons Large amounts of cash (Credit and debit cards can be used for out-of-pocket expenses) Bicycles, skateboards, or scooters
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Will I have a private room?Chateau Recovery provides semi-private rooms (two residents per room) with full beds and amenities. Our experience and outcomes research demonstrate that residents have a fuller, richer experience when they have a roommate. A private room may be available, based on clinical and financial needs. Do NOT plan on having a single room during your stay.
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When does treatment start?You will work with the admissions staff to determine an initial start date that works best for your schedule. Upon your arrival, you will: Meet the admissions team Fill out any necessary paperwork Meet with clinicians and staff for any screenings Be shown your accommodations Begin treatment
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Can I bring my dog?We are a dog friendly facility but cannot allow personal dogs on campus unless is they are a licensed service animal (we will need the paperwork). We do, however, work closely with a boarding facility Ruff Life Training & Resort which is located 2 miles away. Please speak to us during the admissions process and we will be able to help determine the best actions for your four legged friend.
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How long is the program?Participants need to commit to at least one month at our facility but are welcome to stay for up to 90 days before moving to our outpatient program. We then slowly transition in a “step-down” fashion, meaning that we evaluate an individual’s needs on a weekly basis to help reduce the quantity and frequency of services while still helping people succeed.
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What is the integrative and holistic approach?Our team uses a combination of traditional and non-traditional treatment methods to help us treat the whole self, or the physical, mental, and emotional aspects of addiction. We focus on lasting wellness and health through different techniques and therapies. At Chateau Health & Wellness, we work together to find personalized approaches for each person that walks through our door.
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How Important is Customization in Recovery?There’s no point in undergoing someone else’s substance abuse or mental health treatment. However, if there’s only a general curriculum to work with, you do precisely that. At Chateau Recovery, our experts recognize that customization is vital. It provides you with the experience and processes you need to heal. The treatment has to fit the symptoms. Moreover, some people present with milder symptoms than others do. It only makes sense that the program they undergo adapts to their particular situations.
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Is PHP/IOP the best approach for everyone?We don’t believe that there is a “best” solution for anyone, which is why we utilize traditional and non-traditional approaches to help each person individually. However, we know that our facility may not be the right place for everyone. That is why we do a free initial assessment to help determine if we are the right fit for each other. Some individuals may need more advanced care than we can provide, but we can recommend places that would be better suited to their needs.
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Is there support for alumni?If you have completed at least one month of treatment at our rehab facility, you are then able to participate in our alumni services, which include weekly group therapy sessions as well as family therapy sessions. These ongoing supports are offered free of charge to help you have the greatest chance of success on the path to sobriety.

Staying in Touch
During Treatment
We understand that when an individual is struggling with an addiction or behavioral health disorder, their family members, including significant others, are considerably affected as well.
For this reason, and to ensure the overall success of our residents, we believe that family involvement is critical to the recovery process.
The Importance of
Keeping Connected
Phone: 1-888-971-3070
Mailing Address
Attn: Patient Name
PO Box 280
Oakley, UT 84055
Email - admissions@chateaurecovery.com
Letters to Residents - family@chateaurecovery.com
Chateau screens all incoming letters, packages, etc. for security and safety reasons.
How To Contact Your Loved One









